Returns & Refunds
Last updated: Pending launch
If the wrench isn't right for you, you can return it. Here's exactly how it works — no fine print games.
Return window
You can request a return within [7] days of delivery, provided the product is unused and in its original packaging with all sockets, pouch and card.
How to start a return
Email mechandme2026@gmail.com or message our WhatsApp line with your order number. We'll arrange a pickup where available.
Refunds
Prepaid orders are refunded to the original payment method within [5–7] business days of the returned item passing inspection.
For Cash on Delivery (COD) orders, we'll collect your bank/UPI details to process the refund.
Damaged or defective on arrival
If your wrench arrives damaged or defective, tell us within [48 hours] with a photo and we'll replace it at no cost. See also the warranty.
This policy is being finalised ahead of launch and is subject to legal/ops review. Bracketed values are placeholders from the setup checklist.